YOUR FIRST APPOINTMENT
Please arrive at least 10 minutes before your consultation to fill out our intake form. We will take your photo for clinical assessment purposes, viewable only by our doctors and clinical staff.

MAKEUP
To best assess and treat your skin, please arrive to your appointment without makeup, or we will provide makeup remover for you. After your appointment, our in-house makeup artists will happily reapply your makeup using our mineral makeup line.

LATE ARRIVALS
Please arrive to your appointment on time to respect all of our clients. Late arrivals may lose their appointment or be subject to the loss of their deposit.

CANCELLATIONS
We require 24 hours notice to cancel your appointment or you will be subject to a cancellation fee.

DEPOSITS
Major treatments require a non-refundable deposit, payable upon booking your appointment.

RETURNS
Skin care products can be exchanged or returned within 14 days of purchase for clinic credit.

CHILDREN
Please be advised that childcare services are not available at the clinic, nor are minors permitted in the treatment rooms or waiting room unattended.